Can Microsoft deliver 24x7 services? HELL NO! They are a software company, not an operations company. Bill, leave it to the carriers, ISPs, and managed hosting companies. Buy one if you have to, but don't absorb it. Operations guys can't survive in a software company and vice versa.
Microsoft outage a vision of .Net?. A technician's error severed Windows users from Microsoft's update servers for five days, leaving .Net analysts questioning whether the software giant can deliver 24-7 services. [CNET News.com]