Wi-Fi has finally come to Logan Airport in Boston. Massport thinks they can do a better job delivering wi-fi service than T-Mobile, Verizon, or AT&T. I tried the service yesterday while in the United Red Carpet club. I won’t buy it again. They are blocking certain network protocols. My VPN client is not functional with their service. With no VPN access I cannot do work. Massport has lost this business traveler and heavy wi-fi user.

posted: 2:38:24 PM  permalink  trackback ()  comments ()    

I’m in ITIL training for the next couple of days in Chicago. The majority is the first day is spent doing an airport operation simulation. It has been very interesting to watch the interaction between the teams. We are actually competing with another team for revenue as a result of flight arrivals and departures. One interesting tidbit coming out of the presentation between competition rounds this morning is that 60% to 90% of all helpdesk calls are a result of changes made by IT.

posted: 2:31:12 PM  permalink  trackback ()  comments ()    

A great article on blogging over at CCN featuring Joi Ito.

posted: 12:35:55 PM  permalink  trackback ()  comments ()